What we can help with
Support is available Monday through Thursday 9:30 AM to 5:30 PM and Friday 9:30 AM to 4:30 PM (ET). Our customer service team handles these topics directly:
- Creating a business account
- Becoming a Buy Supply vendor
- Tracking a package
- Cancelling an order
- Returning an item
- Damaged or wrong product received
- Resetting an account password
- Account settings
- Adding or updating tax exempt status
- Account payment methods
- Gift cards
- Getting copies of receipts
The contact form is not wired up in this release — please call or email in the meantime.